① These General Terms and Conditions shall come into effect when it is publicly announced to the members on the website of the services (https://www.polariskit.com), and the members who consent thereto subscribe to the services.
② The Company may modify additional general terms and conditions applicable to these General Terms and Conditions or the services for purposes of implementing changes in laws or changes in the services, etc. It is users' responsibility to regularly check these General Terms and Conditions. Any changes made to these General Terms and Conditions shall be notified to the users in the methods described in Article 1, from fifteen (15) days prior to the effective date to one (1) day prior to the effective date.
For changes that may impose disadvantages to the users, the Company shall notify the users of such changes from thirty (30) days prior to the effective date to a substantial amount of time past the effective date via e-mail or other methods in addition to the announcement. Only if it is difficult to give individual notifications, in the cases where the Company is not provided with the contact information by the user or there is a change in the provided information, the Company shall be deemed to have given individual notifications by publicly announcing the changes on its website.
③ The Company shall notify the users of such changes and the fact that users who do not explicitly disagree with the changes shall be considered as in agreement. The users who do not explicitly disagree with the changes prior to the effective date shall be considered as in agreement with the changes.
④ The users who do not agree with the changes made in these General Terms and Conditions and the services may stop using the services and terminate the user agreement.
⑤ Where there is a conflict between these General Terms and Conditions and any supplement terms and conditions, the latter shall supersede the former.
⑥ The Company shall not be responsible for any damage caused as a result of the users not being aware of the changes made to these General Terms and Conditions despite measures taken by the Company under this Article.
The definitions of terms used in these General Terms and Conditions shall be as follows:
① "Member" shall refer to the customer who creates his or her accounts and uses the services by accessing the website, consenting to these terms and conditions, providing the Company with a user name and e-mail address, trade name, contact information, and creating a password.
② “Administrator” shall refer to the person selected by the Company for general and daily management of the services.
③ “Website" shall refer to the Internet website (https://www.polariskit.com) at which the services are provided.
④ “Product” shall refer to the Polaris kit product in the form of SDK or APP provided by the Website free of charge or with payments.
⑤ “License Key” shall refer to a unique number issued to a Member when the Member purchases a paid product.
⑥ “Users” shall refer to the number of persons who are allowed to use the product that a Member purchased, according to the product license.
⑦ “Demo Version” shall refer to free products that may be downloaded and used by any Member.
⑧ “Contents" shall refer to products, documents, information, and other items distributed in the course of using the services.
① A User shall apply for membership by filling in his or her member information according to the membership request form set forth by the website and expressing his or her consent to these General Terms and Conditions.
② The Company may request that the applicant provide e-mail address verification or a different procedure to identify himself or herself. In this case, the applicant shall perform such actions to complete the registration process.
③ In principle, the Company approves the use of the services with respect to the application submitted by the applicant. However, the Company may reject the applicant or terminate the license agreement when: 1. The applicant uses someone else's email address or bypasses the email verification process;
2. The Company terminated the license agreement with the applicant within two (2) months from the application date;
3. It is impossible for the Company to provide service to the applicant due to technical difficulties;
4. The applicant did not provide the required information or the provided information is incorrect;
5. The applicant did not complete the required verification process;
7. The applicant had lost membership by the Company's decision within one (1) year from the application date;
8. The Company suspended the membership of the applicant and the applicant terminated the license agreement and applied for membership anew;
9. The applicant intends to disrupt public safety or morality by means of the service;
10. The applicant is otherwise disqualified, employed unfair or unlawful methods in the process of the application, or is responsible for actions of which the Company disapproves. ④ In the event that the Company has withdrawn or rejected a membership application under Section 3, the Company shall post on a relevant service screen or send the applicant an e-mail or employ another communication method to notify the grounds for pending, a possible time for approval, or additional information or materials required for approval, and any other matter related to approval pending, rejection, etc.
⑤ By agreeing to these General Terms and Conditions, the Member shall be considered in agreement with all other services that the Company provides or will provide.
① Members may, at any time, check and modify their personal information through the personal information management screen.
② Members shall update their personal information when it is necessary or notify the Company of such changes to the provided information via e-mail or through a different method.
③ The Company shall not be responsible for any losses caused by Members’ not notifying the Company of such changes.
① Members shall be responsible for managing their e-mail address and password, and shall not disclose them to any third parties.
② The Company shall not be responsible for any loss or damage incurred because the Members did not provide correct information or safely manage account information.
③ In the event that a Member has found that his or her account information is used without permission or it is suspicious that third parties can access the Member's personal content, the Member shall immediately change his or her password and inform the Company's customer service team thereof.
④ In the event that a third party has processed the authentication with a Member's name due to the Member's negligence, or a Member has followed the authentication procedure by misappropriating a third party's name, the Company shall not be responsible for any disadvantage or other damages incurred as a result.
The services provided by the Company shall be as follows:
① The Members may download, install, and use free or paid Products, and the purchaser of paid Products may use the same services of the provisions of a license agreement granted by approval of a License Key issued after the completion of payment.
② The Products may be downloaded by a download link provided on the website, a purchase-related information mail provided after the purchase, or a download link provided via My Info within the site.
③ When Members use free or paid Products, they may receive information help for setting and use with the written guidelines and information on sample code.
④ The Demo Version provided free of charge may only be used for evaluation purposes. If a Member uses it for commercial purposes without authorizations, legal penalties and monetary compensation may occur.
① The period during which Members may use the paid Products of the Company shall be from the date when a License Key is issued after the end of payment for the paid Products by the Members is approved until the end of the term of the license for each Product. ② In principle, the use period of paid Products and related services shall be provided during the term of license given for the purchased Products.Article 11 (Change and Suspension of Service)
① In the event that there is a substantial ground, the Company may change its services in whole or in part according to operational or technical needs.
② In the event that there is a change in the content of the services, the use methods, or hours for use, the Company shall post the grounds for change, the content of the services to be changed, and the date of provision on the first screen of relevant services before such change(s) become effective.
③ The Company may restrict or suspend the services in whole or in part when: 1. The service becomes unavailable due to maintenance;
2. The Member interferes with the business activities of the Company;
3. The Member uses free Products for commercial purposes;
4. It is impossible for the Company to provide its services due to operational reasons such as a service provider terminating the service contract with the Company;
5. It is impossible for the Company to provide service due to force majeure such as a natural disaster or national emergency. ④ If the service is disrupted by force majeure, the Company shall notify users of such a fact via the methods set forth in Article 8. The Company may notify its users of service disruption after the fact, provided that such disruption happened due to unexpected reasons such as an unintentional disk or system failure.
⑤ The Company may modify, suspend, or change the services provided free of charge in whole or in part if it is necessary for the Company to keep its policies or operations, as to which the Company shall not give independent compensation to its Members unless there is a special provision under relevant laws.
① With respect to the free Products provided by the website, the Company may charge independent fees in consideration of the maintenance and repair works for the periods subsequent to one (1) year after the purchase.
② The types and fees for paid services provided by the Company shall be informed through the pages indicating each service. The Company may add or change services or discontinue the sales by notifying of it for a certain period, and add new services or event services.
① The means of payment available to the Members to pay paid services shall be described in each of the following subparagraphs: 1. Payment by cards including a prepaid card, a debit card, or a credit card;
2. Payment by electronic currency that is available only on the Applications;
3. Payment with a gift certificate for which an agreement is made with the Company or acceptable to the Company
4. Payment in any other electronic payment method. ② The Company may request its Members to make automatic payments on a period chosen by the Members (monthly, yearly, etc.).
③ The Company may request its Members to make payments in an independent method by independent agreement with the Members.
① Immediately after confirming that a Member has made payments in full, the Company shall post paid services by providing the Member with the agreed-upon services.
② When a Member does not desire to use paid services, the Company may restrict or suspend the provision of the paid services, but payments made before the suspension or fees for the remaining period may not be refunded.
① Paid Products shall be based on prepayment, and after payments for paid service Products have been made, the payments that were already made shall not be refunded.
② However, when it is impossible to continue the services due to reasons that the Company cannot avoid, according to the remaining use period after the time when the services have been finally suspended, some of the payments made shall be refunded in a method designated by the Company.
① In operating the services, the Company may post various information on the screen of the services, or provide them to the Members by e-mail, etc.
② In operating the services, the Company may post various advertisements related to the services of the Company and affiliated companies on the screen of the services, or provide them to the Members via email or other methods by obtaining consent from the members.
③ The users, including Members and non-members, shall not take any measure to change, modify, or restrict the postings or other information related to the services provided by the Company.
④ It shall be entirely a matter between the Members and advertisers that the Members make communications or transactions by using the advertisements posted on the services or participating in the promotion activities of advertisers through the services. In the event that there is a dispute or a problem between a Member and an advertiser, it shall be resolved directly by the Member and the advertiser, and the Company shall not take any responsibility in this respect.
① The Company shall have the copyrights and other intellectual property rights to the copyrighted works prepared by the Company. ② Members cannot reproduce, publish, distribute, broadcast, commercialize, or allow for third parties to access any information they obtained by using the Company's services.
① The Company shall grant the users the right to set up and test the Products of the Demo Version free of charge.
② When there are faults or damages in the equipment or the client, the Company shall without delay restore or repair them, unless there is an unavoidable reason, in order to provide the services in a continuous and secure manner.
③ The Company shall not provide to or share with a third party the Members' personal information except for cases where the Members have consented thereto or there are provisions under certain laws.
④ The Company may, with respect to its duties, prepare and use the statistical materials on the personal information of all or some of its Members processed in a form that specific individuals cannot be distinguished without prior consent by the Members, and for this purpose the Company may transmit cookies to the Members' devices. In this case, the Members may change the browser setup of the devices used to reject their receipts of cookies or give warnings to the receipts of cookies, and the Members shall be responsible for changes of the use of the services resulting from a change in the setup for cookies.
⑤ The Company shall periodically notify its Members of the details of use of personal information it has collected from the Members. If, however, the Company does not collect personal information that should be notified to its users, such as contact information or where personal information has been provided to relevant institutions under relevant laws, including the Communication Secret Protection Act, the Company is not responsible for notifying the use of such personal information. The Company shall abide by relevant laws, including the Act relating to Information Networks Use Promotion and Information Protection, etc., with respect to the types of detailed information for notification, the frequency and methods of notifications, and any other matter necessary for notifications of uses.
⑥ In the event that the Company receives a complaint from a Member regarding the services, it shall promptly handle such a complaint. If it is difficult to do so, the Company shall post the reason and the schedule for handling the matter on the screen of the services or notify the Member thereof via e-mail, etc.
⑦ In the event that damages have occurred to a Member due to the services provided by the Company, the Company shall be liable therefor only in cases where such damage has occurred due to the willful or gross negligence of the Company, and the scope of liability shall be limited to normal damages.
⑧ The Company shall comply with laws related to the operation and maintenance of the services, including the Information Communications Network Act, the Communication Secret Protection Act, and the Telecommunications Business Act.
① Members shall not engage in any of the following activities while using the services: 1. Provide false information at the time of registration or inappropriately or wrongfully use other Members' e-mail address or password;
2. Use the free Products of the Demo Version without the Company's approval;
3. Resell the paid Products sold by the Companyto a third party again;
4. Duplicate, distribute, or commercialize any information that users have obtained in using the service of the Company without prior approval by the Company;
5. Intentionally disrupt the service or transmit any information that may disrupt the service or any advertising information against the recipient’s explicit disapproval;
6. Upload postings or send mail by posing as an employee or administrator of the Company, misappropriating a third party’s name, or misleading the Member's relationship with a third party;
7. Post, save, or send via e-mail any material that contains software viruses, other code, files, or programs designed to cause malfunctions of software, hardware, telecommunication equipment, or the destruction of information, or mislead third parties;
8. Engage in any other illegal or unfair activities. ② The Members shall comply with relevant laws, the provisions of these General Terms and Conditions, the use guide, and instructions publicly announced in the services, and any other matter notified by the Company, and shall not engage in any activity that obstructs duties of the Company. Where a Member has violated the above-mentioned obligations, the Company may restrict or discontinue the use of the services by the Member under Article 14 of these General Terms and Conditions.
③ The Members shall not engage in a business activity to sell goods by using the services except where the Company officially finds it acceptable. In particular, the Members shall not make profit by hacking, advertising, commercializing through obscene sites, or distributing commercial software without permission. The Company shall not take any responsibility for the consequences and loss of business activities resulting from violations or the legal measures of imprisonment by relevant authorities. In the event that the Company has suffered damages with respect to such activities, the Members shall have the obligation to compensate the Company for the damages.
④ When a Member has engaged in any activity specified in Section 1 of this Article, the Company may take measures, such as canceling some or all of the benefits provided to the Member, restricting the use of specific services, terminating the user agreement, or claiming for damages.
⑤ When the Company takes measures specified in Section 4 of this Article, it shall give its Members a prior notice by phone or email, and the Company may take measures first and then give a notice thereafter when it is unavoidable to do so, such as when communications with the Member have been disconnected or urgency is required.
⑥ Where a Member has a ground for appeal against the measures taken by the Company under Section 4 of this Article, the Member may bring an appeal in this respect.
⑦ Although the Company terminates a user agreement with a Member according to Section 4 of this Article, these General Terms and Conditions shall continue to apply with respect to the completion of the sales agreements previously entered into before the termination.
⑧ Where the user agreement has been completed as set forth in Section 4 of this Article, the Company may cancel transactions related with the Member without giving a separate notice thereof, and if a purchasing Member has made payments for goods with a credit card, the Company may cancel the transaction.
⑨ When a user agreement has been completed as set forth in Section 4 of this Article, the Company may refuse to accept the Member's application for re-use.
⑩ When Members register their information to use the services, they shall provide complete information that corresponds to the current facts (hereinafter referred to as the “Registered Information”).
⑪ In the event that there is a change in the Registered Information, the relevant Member shall immediately renew the Registered Information. In the event that the Registered Information or the renewed Registered Information provided by a Member is incorrect and, as a result, the Company does not provide smooth service to the Member or the Member is subject to disadvantages, the Company shall not be held responsible therefor.
① As for termination of a user agreement, there shall be a termination by a Member's application for termination and a termination on the Company's own initiative.
② If a Member intends to terminate a service user agreement, he or she may withdraw from membership by giving his or her intention to terminate or withdraw from membership by way of giving an e-mail inquiry through the customer inquiry mail (Contact us) or giving a written document, e-mail, or phone call to the Administrator.
③ In the event that a Member fails to perform his or her duties as set forth in Article 17, the Company may immediately terminate the user agreement or suspend the use of services without giving the Member prior notice.
④ With respect to the measures taken by the Company under Section 3 of this Article, the Members may file appeals according to the procedures set forth by the Company. If the Company finds that a Member's appeal is reasonable, it shall immediately recommence the use of the services.
The Members shall not assign or grant to third parties the rights to use the services for paid Products, including the License Key and any other status under the user agreement.
① In the event that the Company is unable to provide the services due to natural disasters or any other equivalent force majeure events, it shall be relieved of its liability for providing the services.
② The Company shall not assume responsibilities for service failures due to reasons attributable to its Members.
③ The Company shall not be responsible for a Member’s profit loss expected of using the services nor shall it be responsible for damages, etc. resulting from materials acquired through the services. The Company shall not be responsible for the reliability and accuracy of the information, materials, or facts posted on the website by its Members.
④ The Company shall not have the obligation to intervene in a dispute arising under the services between its Members or between a Member and a third party, and shall not be responsible for damages incurred as a result.
⑤ The Company shall not be responsible for any damage incurred because its Members have disclosed or provided their personal information to a third party.
⑥ The Members' opinions expressed or revealed through the goods or information, etc. shall not have any relation with the Company's opinions, and the Company shall not assume any responsibility for the goods or information, etc. provided by its Members.
① Any lawsuit relating to these General Terms and Conditions shall be governed by the laws of the Republic of Korea.
② Any lawsuit relating to these General Terms and Conditions shall be heard by the Seoul Central District Court as the competent court of exclusive jurisdiction.
① These General Terms and Conditions shall be applied from July 18, 2014.
The Company collects and stores the following information for the purpose of enhancing user experience. ① Information provided by members
- The Company collects the e-mail addresses, passwords, names, trade names,, and contact information provided by its members when they sign up.
② Information collected when members use the services - The usage of demo versions (download time, downloaded versions), the usage of official products (download time, downloaded versions, issuance of license keys, and usage data), and any payment information that is necessary to make a transaction, including credit card information, address, and other items, may be collected.
The Company will use its members’ personal information for the following purposes only, and when there is a change in the purposes, the Company will collect prior consent from the members: ① To verify users' subscription and to create new accounts,
③ To provide its members with the services promised and charge any fees incurred,
④ To search, register, or inform other users registered in the contact information or other members whom the members may know,
⑤ To provide a variety of Polaris Office services, respond to questions or complaints that may occur during the use of services, and notify users of important information,
⑥ And to provide members with product or event information. Members who do not wish to receive any promotional e-mails may inform the Company not to send promotional materials. Members can reach the customer service via Contact Us .
The Company uses its members’ personal information only for the purposes described in Purposes of Collecting Personal Information and does not disclose it to third parties. However, there are exceptions when: ① A member has given his or her prior consent to the Company.
- Even in such a case, the Company will give the users a prior notice of the persons to be provided with personal information, the purpose of disclosure, items of personal information to be provided, and the retention and use period of personal information, and obtain their express and individual consent with respect thereto.
② An investigative agency requires personal information based on relevant laws and regulations.
① Members may, at any time, check or correct their personal information. Members who want to check or correct their personal information may do so by clicking My info > Account Information.
② Members may, at any time, withdraw their consent given to the Company at the time of their membership subscription. As for the withdrawal of consent, a member may inform the Company's customer service center via Contact Us or contact the related personnel in writing, by telephone, or via e-mail. Upon receiving such a contact, the Company will take necessary measures to cancel the member's membership without delay. The Company shall inform the member of the measures it has taken, such as canceling the membership, destroying the member's personal information, etc.
The Company shall use its members' personal information in a limited fashion as long as they are provided with Services. Collected personal information shall be destroyed without delay when the user requests to cancel their membership, withdraw their consent given to the Company regarding the collection and usage of their personal information, the Company realizes its purposes with the collected information, or the retention or usage period expires.
However, the Company may retain certain personal information for a specified period for the following reasons: ① Company’s internal policies require it to be retained,
② Relevant laws require the Company to retain certain information. In the event that it is necessary to preserve personal information under relevant laws including the Commercial Code, the Act Relating to Consumer Protection in Electronic Commercial Transactions, etc., the Company retains the information of members for a certain period of time prescribed under relevant laws. For these cases, the Company shall retain its members' personal information only for the preservation of information, and the period is as follows:
A. Service agreement and/or withdrawal records Reason for retention: the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc. Retention period: five (5) years
B. Payment and transaction records Reason for retention: the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc. Retention period: five (5) years
C. Electronic financial transaction records Reason for retention : the Electronic Financial Transaction Act. Retention period: five (5) years
D. Complaints and arbitration records Reason for retention: the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc. Retention period : three (3) years
E. Website activity records Reason for retention: the Communications Secret Protection Act. Retention period: three (3) months
F. Labeling and advertising records Reason for retention: the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc. Retention period: six (6) months
The Company, in principle, shall destroy its members' personal information without delay if the purposes of collection or use of such personal information have been achieved.
The Company shall destroy its members' personal information in the methods described below: ① Destruction Procedures
A. The information entered by users for membership subscription and other purposes shall be moved to a separate database after the purposes of such collection have been fulfilled (a separate document in the case of paper documents), and shall be destroyed after the information has been stored for a period of time according to the information protection reasons under the internal policies or other relevant laws (see the retention and use period for reference).
B. The personal information shall not be used for purposes other than information retention, unless otherwise required by laws. ② Destruction Methods
A. Paper documents containing personal information shall be shredded by a paper shredder or destroyed by incineration.
B. Personal information stored in electronic files is to be deleted with the use of technical methods in which records cannot be regenerated. 7. Children and Protection Policies
The Company shall make efforts to protect its Services and users from unauthorized access, modifications, disclosure, or deletion of information that is retained by the Company. If a member desires to access user data stored by the Services, he or she needs a password. Sensitive data entered by members in order to make a payment (credit card information, etc.) is protected by SSL encryption. However, considering that the Internet, wired or not, is not a 100% safe environment, the Company cannot guarantee security of the information sent to the Company by its members. Members shall acknowledge that it is possible for the Company to fail to protect its members' personal information from being accessed, disclosed, modified, or destroyed as a result of its physical, technical, and/or managerial safeguards being compromised.10. Accepting or Rejecting Automated Personal Information Collector
B. Cookies are tiny text files that are sent to the browsers of users' computers by website servers, which are then stored in the hard discs of users' computers. Thereafter, when users visit a website, the website server reads the content of cookies stored in the users' hard discs and uses them to maintain the environment settings of the users and provides users with customized services.
③ Accepting or Rejecting Cookies A. Users decide whether they want to set up cookies. Users may allow all cookies, have them confirm cookies whenever they are saved, or disable them altogether by selecting an option in the web browser.
B. However, when users disable cookies, they may face inconveniences in using the website or have difficulties in using some of the Services that require login.
C. The methods to enable or disable cookies are as follows: - For Internet Explorer users: From the top section of the browser, click the menu of Tools > Internet Options > Privacy > Settings. - For Chrome users: Expand the menu items by clicking the menu icon, and click Settings > Show advanced settings... and click Content settings under Privacy.
- E-Mail: email@example.com
Date of Notification: July 18th, 2014
Effective Date: July 19th, 2014